Phototherapy Light Refund Policy

Refund Policy

At Capasee Electro Medical Engineering, customer satisfaction and transparency are our top priorities. This Refund Policy applies to all purchases made through phototherapylight.pk. If you are not completely satisfied with your purchase, you may request a refund or return within the applicable time frame, subject to the terms outlined below.

1. Eligibility for Refunds

Refund requests must be submitted within the specified time period after delivery.
Products must be returned in their original condition and original packaging, including all accessories and manuals.
Proof of purchase is required for all refund requests.

2. Refund & Return Process

Customers must contact our support team before returning any product.
Refunds will be initiated only after verification of the product condition and purchase details.
Once approved, refunds will be processed through the original payment method.

3. Non-Refundable Cases

Refunds will not be issued if the product has been used, altered, or damaged after delivery.
Returns without original packaging or missing components will not be accepted.
Requests that do not meet the eligibility criteria will be declined.

4. Refund Processing Time

Approved refunds are processed as quickly as possible after inspection.
Processing time may vary depending on the payment provider or bank.

5. Customer Assurance

Our refund policy guarantees:
Hassle-free customer service
Secure transactions
Clear and transparent refund handling

Customers are advised to carefully review the terms and instructions available on our website to ensure a smooth and efficient refund experience.

6. Contact Information

Website: https://phototherapylight.pk
Email: info@capasee.com